Warranty Services

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient warranty service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help you with your vehicle claims. Our goal is to process your claim with professionalism and efficiency, providing a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. File by telephone, through our online claim system, or download an Appearance claim form or a Theft claim form.


Monday – Thursday: 8:00AM – 5:00PM

Fridays: 8:00 AM – 4:00PM

Phone Number


File a claim online

Email to:  claims@ctpc.com

Downloadable Forms

Download an Appearance claim form

Download a Theft claim form

Complete the claim form and fax to 210-568-6400

View Frequently Asked Questions